Ordering from Eton Shirts
Secure Online Shopping
- This web site uses JavaScript and 'cookies' to store purchases
in your shopping basket.
You will not be able to use the shopping basket if 'cookies'
and JavaScript are disabled.
- If you cannot place items into your shopping basket, please
check your browser's 'cookies' setting. It must be set to accept
'cookies' for the shopping basket to operate.
- Most of the shirt images and swatch can be examined in more
detail, by clicking on the image.
- You purchase items by placing them individually into a virtual
shopping basket - the item total is updated each time. You may
check the contents of your order by clicking on the Shopping Basket
link.
- To complete your order, click on the shopping basket's CHECKOUT
button.
- We operate a secure credit card system to handle online orders,
using 128 bit encryption to protect your details. If, like
99% of Internet users, you have a modern browser that supports
the Secure Sockets Layer protocol, you can order here safely.
- A security symbol (either a closed lock or intact key - depending
on your web browser) will appear at the bottom of the Order Form
to confirm that SSL is in operation.
By Telephone
Our phones are staffed from 8:30am - 6pm, Monday to
Friday. An answer machine will be on this number at all other
times.
Tel: +44 (0)20 7430 1433
Fax anytime: +44 (0)207 430 1436
Personal Callers
Eton Shirts Limited, situated at 65 Kingsway, London WC2, has
an exceptional range of men’s shirts, ties and gifts as well as
the full Eton non-iron range. You will usually find a director of
the company on the shop floor and our staff are knowledgeable and
highly trained.
 Prices
Please note that individual shirt, tie and cufflink prices are
found on separate pages, which are accessed via menu links at the
top-left of every page on the web site. Select the menu link that
best describes your favourite shirt style, then follow the links
for a detailed description, price and purchase button.
All prices on this web site are in Pounds Sterling £ (GBP)
and include Value Added Tax at 15%.
The form below is linked to the Xenon Currency Service. Please
use it to find the Tax Free price in GBP, then convert this value
into any other currency as your local price guide.
Bespoke Shirts
Using this service gives you unlimited options to choose your perfect
size, style and cloth. This unique service costs approximately £35
more than the retail price.
Bigger than Size 18" collar ?
We have plenty of shirts made in sizes 18.5 - 20 and to make like
easy we have collated them all together on one page for you. click
here.
Extra Long Sleeves?
Again, some Eton shirts are available. Please talk to us for details.
Half-sleeve shirts?
Eton shirts are perfect for hot weather as our Swiss Cotton is
light and cool to wear. We can make any shirt in this Web store
into a half-sleeve. This costs £10. We can advise you on which cloths
are most suitable. In the spring, we have a ready-made half-sleeve
selection available - please telephone or send an e-mail to request
a colour chart and we will make sure you receive one.
Total cost of postage and packing (shipping)
All orders are delivered by the Royal Mail.
Please add £5.00 for UK and Northern Ireland, £10.00
for the rest of Europe and £50.00 for Worldwide delivery, per order.
Please note: Worldwide delivery is now handled by UPS and
Trans World Couriers, which have the advantage of order tracking.
You may be subject to import duties or taxes, which are levied
once your shipment reaches your country, if it is outside of the
EEC. These additional charges are to be borne by you. We have no
control over these charges and we can not predict when they may
occur. This is because customs policies vary widely from country
to country; you should contact your local customs office for further
details.
Delivery Times
Most items will be in stock and will be dispatched the day following
receipt of your order. If your item is not in stock, we will order
from our Head Office warehouse which is in Sweden.
Special Requirements
Please let us know about anything we have not covered, whether
you need a delivery in a hurry, gift wrapping, sleeve-shortening
or any other requirement. As a small family-owned business,
we want to be of service!
Complaints, exchanges and returns
If you are not satisfied with any of our mail order goods, pleae
return them within 10 days of receipt and we will exchange them
or refund your money - whatever you prefer. This does not affect
your statutory rights. If you have any complaints or queries please
contact us by telephoning 0207 430 1433 or e-mail us at Brandstore@etonshirts.co.uk
. We guarantee to answer all queries within 2 working days, although
the vast majority will be answered instantly. We also value and
welcome all criticisms or suggestions from our customers. We are
a family run business and you will be able to speak to a director
of the company during the working hours of 9.00 - 5.30 Monday to
Friday.
Security
All your personal information and credit card details are collected
on our 100% secure server. This uses SSL encryption technology to
ensure that no third party can intercept your personal details.
We will not make details available to anybody else.
The personal and credit card information supplied by you on our
orderform is stored temporarily on a Secure Server operated by NetBenefit
Ltd, who are responsible for the security of both data transmission
and storage. Once your order has been processed (normally on the
day of receipt) all of this information is removed from the Secure
Server. None of this information will be seen by or passed to any
third party, other than those responsible for maintaining the Eton
Shirts Limited website - 4Site Web Design
etonshirts@4site.co.uk
Privacy Statement
We are committed to protecting your privacy. We will only use the
information that we collect about you lawfully (in accordance with
the Data Protection Act 1998).
We collect information about you for 1 reason only - to process
your order. We will not e-mail you in the future unless you have
given us your consent. We will give you the chance to refuse any
marketing e-mail from us or from another trader in the future.
The type of information we will collect about you includes:
- your name
- address
- phone number
- e-mail address
- credit/debit card details
We will never collect sensitive information about you without your
explicit consent. The information we hold will be accurate and up
to date. You can check the information that we hold about you by
e-mailing us. If you find any inaccuracies we will delete or correct
it promptly.
If we intend to transfer your information outside the EEA (European
Economic Area) we will always obtain your consent first.
We use a "cookie", which is stored in your computer's temporary
memory, to allow you to place an order with us but it disappears
when you close your web browser. You can usually modify your browser
to prevent cookies from being accepted at all but this would prevent
you from being able to place an order.
We will not send you any unsolicited e-mails unless you have either
ordered products from us (in which case we will send a confirmation
e-mail) or you have asked to be added to our mailing list by submitting
your e-mail address to us from this site. We will not make your
e-mail addresses available to any third party. We do not hold any
of your personal details on our website.
The member of the Eton Shirts responsible for all Privacy issues
is Ann-Britt Myers whom you can call on +44 (0)20 7430 1433 or e-mail
on
brandstore@etonshirts.co.uk
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